At 9s casino, your personal information is treated with the highest level of care and discretion. This Privacy Policy explains exactly what data we collect when you use our platform, how we use it, who we may share it with, and the rights you hold as a player based in the Philippines. Reading this page takes just a few minutes and gives you full clarity on how your information is protected.
Last updated: June 2025 | Effective for all 9s Casino accounts in the Philippines
This Privacy Policy applies to all personal data collected by 9s casino when you visit our website at 9scasino.org, register an account, make deposits or withdrawals, play any of our games, or contact our support team. It covers data collected through our website, our mobile platform, and any communications you have with us. By using the 9s casino platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your information as described here. If you do not agree with any part of this policy, you should stop using the platform and may request account closure by contacting our support team. We review and update this policy periodically to reflect changes in our practices or applicable Philippine law, and the most current version will always be available on this page.
When you register an account with 9s casino, we collect personal identification information including your full name, date of birth, nationality, residential address in the Philippines, email address, and mobile number. During the identity verification process required under Philippine gaming regulations, we may also collect copies of government-issued identification documents such as a valid Philippine ID, passport, or driver's licence. When you make financial transactions on the platform, we collect payment information including your chosen payment method, transaction amounts in Philippine pesos, and transaction reference numbers — though we do not store full card numbers or full bank account details on our servers. We also collect technical data automatically when you use the platform, including your IP address, device type, browser type, operating system, and session activity logs. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall experience for Filipino players.
The personal information you provide is used primarily to create and manage your account, verify your identity and age eligibility in accordance with Philippine gaming regulations, and process your deposits and withdrawals in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your explicit consent. Your transaction and gameplay data is used to monitor for suspicious activity, enforce responsible gaming limits you have set, and comply with our obligations under applicable Philippine law. Technical data such as IP addresses and device identifiers is used to protect the platform from unauthorised access, detect multiple accounts, and ensure the integrity of our gaming environment. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally.
9s casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required by applicable law or a valid legal order. If 9s casino undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with any party in a manner that is inconsistent with this Privacy Policy without first obtaining your explicit consent.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. Technical logs and session data are retained for shorter periods, generally between three and twelve months, depending on the type of data and its purpose. When your data is no longer required for legal or operational purposes, we securely delete or anonymise it so that it can no longer be linked to you. You may request information about the specific retention periods applicable to your data by contacting our support team.
The 9s casino website uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and maintain your login session securely. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. By continuing to use the 9s casino platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our infrastructure. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to notify us immediately if you suspect any unauthorised access.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to request correction of any inaccurate or incomplete information, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, to request that we restrict the processing of your data in specific circumstances, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within a reasonable timeframe in accordance with applicable Philippine law. We may need to verify your identity before processing certain requests to ensure the security of your account. If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The 9s casino platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21, and any account found to belong to an underage person will be immediately closed and all associated data deleted. If you believe that a minor has registered on the platform or provided us with personal information, please contact our support team immediately so that we can take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. Our age verification process is designed to identify and prevent underage registration, and we take our responsibility to protect minors very seriously.
9s casino reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform. The date of the most recent update is always displayed at the top of this page, and we encourage you to review the policy periodically. Your continued use of the platform following any update constitutes your acceptance of the revised policy. If you have questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team directly.
Everything you need to know about how your data is handled on the platform.
Name, contact details, ID documents for verification, payment transaction references, and technical session data to keep your account secure and compliant with Philippine regulations.
To verify your identity, process PHP transactions, maintain account security, comply with Philippine gaming law, and improve the platform experience for all Filipino players.
Only trusted service providers bound by strict data agreements, and Philippine regulatory or law enforcement authorities when legally required. We never sell your data.
Account and transaction records are kept for at least five years after closure as required by Philippine anti-money laundering law. Technical logs are retained for shorter periods.
You can request access, correction, or deletion of your data at any time. You may also withdraw consent or lodge a complaint with the National Privacy Commission of the Philippines.
Industry-standard encryption, restricted internal access, regular security assessments, and secure data storage practices keep your personal information safe at all times.
Now that you know exactly how 9s casino handles your personal data, you can enjoy our full range of games — slots, live casino, bingo, and sports betting — with complete peace of mind. Your information is protected, your transactions are secure, and your privacy is our priority. Join thousands of Filipino players on the platform today.